Terms & Conditions

Please read the following terms and conditions carefully:

Frankez will strive to supply items featured on our website as you see them. All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to individual computer picture resolution and monitor setting.


All orders that are placed Weekdays (Monday-Friday) will be dispatched within 24 Hours. Any orders placed on Weekends (Saturday and Sunday) will be dispatched on the following Monday (subject to Public Holidays).We will also do our best to get your order out on weekends and public holidays.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. earthquakes, strikes, flood and the like).


New Zealand Shipping

Free shipping on purchases over $150.00.

We charge a flat rate of $7.50 NZD for orders less than $150.00 New Zealand wide.

Delivery generally takes 2 to 3 working days. An express shipping option is available on request.

Please note we cannot deliver to Post Office Box addresses.

Overseas Shipping

We charge a flat rate of $25 NZD for overseas orders.

International deliveries are sent via New Zealand Post and any taxes and duties, custom or delivery delays incurred are the responsibility of the purchaser. Please contact your local customs authority for more information before you place an order with us.

Please note we cannot deliver to Post Office Boxes addresses.